Apple Cash:
pay with a clearer picture.

Before you send

• Use Apple Cash with people you know and trust.
• Pay attention to transaction warnings rather than following pressure to dismiss them.
• Confirm unfamiliar requests through a separate, trusted conversation.

Understand the limits

Apple says an unaccepted, pending person-to-person payment can be canceled in Wallet. An accepted transfer is different. Apple Pay merchant card purchases follow the relevant card process; do not assume Apple Cash has the same purchase protections.

If something goes wrong

Check the transaction in Wallet. For a suspicious Apple Cash payment, contact an Apple Cash Specialist at Green Dot Bank through Apple’s official support route. Report unauthorized activity promptly.

You’ll leave this site for an official resource. We do not receive your report.

Patterns to recognize

• A familiar name with an urgent request →
• When someone asks you to send it back →
• The account alert that leads somewhere else →