Impersonation · 2 min read

A familiar name with an urgent request

A friend’s photo or a relative’s name does not authenticate an account.

U.S. consumer guidance · Reviewed October 27, 2026

An illustrative example

“My phone is broken. Can you send money to this new account right away?”

Someone can imitate a trusted contact and invent an emergency to shorten the time you have to verify.

This example is fictional and shows a common tactic.

What to look for

  • An unusual account or new number paired with a familiar identity.
  • A reason you cannot speak to the person normally.
  • Pressure to send before checking with anyone else.

A more informed next step

Reach the person using contact details you already had. Verify the request outside the conversation before paying.

If you already acted

Report the impersonating profile and notify your real contact so they can warn others.

Find guidance for your situation →

Sources & further reading

Reviewed October 27, 2026. Provider terms and support routes can change.

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