Editorial standards
Useful information.
Visible evidence.
Our approach to publishing clear, careful consumer guidance.
Prefer primary sources
Provider support pages explain provider processes. Government agencies explain their guidance and reporting routes. We identify the source type rather than treating all sources as interchangeable.
Be precise about protections
We distinguish personal transfers, eligible purchases, unauthorized transactions, and cancellation status. We avoid universal promises about refunds or blanket statements that nothing can be done.
Separate examples from evidence
Scam dialogue is fictional and illustrative. Our analysis is labeled. We do not fabricate incident reports, testimonials, statistics, or affiliations.
Make freshness visible
A review date records when the linked guidance was checked, not a guarantee that every future policy change is reflected. Check the official page when taking action. Use the linked official page for the current process before acting.
Keep the reader in control
We do not request payment details or accept reports on behalf of a provider. Interactive tools explain warning signs and organize next steps; they do not classify a payment as safe or decide a claim.