Reporting directory

The right route
for the right concern.

A provider claim, a service complaint, and a crime report do different jobs. Start with the payment service when money or account access is at risk.

Your payment provider

For account access, transaction support, and claim review.

A report elsewhere does not notify your provider.

For a problem with a financial company.

This does not replace a timely provider dispute or guarantee a refund.

For reporting a suspected scam.

Reports can support enforcement work; they are not a bank claim.

For suspected internet-enabled crime.

Keep accurate transaction and communication records for your report.

For identity theft and a recovery plan.

Useful when your identity information was misused, beyond a disputed payment.

Use official sites and verify the address. We do not file claims or reports for you.

Sources & further reading

Reviewed October 27, 2026. Provider terms and support routes can change.