Payment requests · 2 min read
When someone asks you to send it back
An unexpected incoming payment should be handled through the provider.
An illustrative example
“I sent that to you by mistake. Please return it to this other account.”
A separate outgoing payment can leave you exposed if the original transfer is later reversed.
This example is fictional and shows a common tactic.
What to look for
- A stranger asks you to send a new payment.
- The proposed return goes to a different person or payment service.
- Urgency, guilt, or threats replace a support process.
A more informed next step
Do not spend the unexpected money or send a separate payment. Ask the provider to investigate and advise how to resolve the original transfer.
If you already acted
If you already sent money, report both transactions together and preserve the messages.
Find guidance for your situation →Sources & further reading
- Venmo · Common scams Provider guidance
Reviewed October 27, 2026. Provider terms and support routes can change.